There are nuisance lawsuits, and then there are lawsuits that make you want to cradle your head in your hands, rock back and forth, and moan. The latter: a $5 million suit against United Airlines because a passenger’s $7.99 in-flight DirecTV service didn’t work.
It all started on February 21, 2015, when one Cary M. David of West Orange, N.J. purchased DirecTV service on board a flight from San Juan, Puerto Rico to Newark. The suit, filed in United States District Court in the District of New Jersey, alleges that Ms. David was never informed during the purchase process that DirecTV would not work over the Atlantic, and that the broadcasts didn’t kick in until the last 10 minutes of the four-plus-hour flight.
Read the rest of the story on my Forbes Seat 1A site.